sales

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey. John Fillmore Contracting – Gracefield, North Island JFC New Zealand Limited is seeking a full-time Sales Representative to join its Wellington-based team. JFC New Zealand Limited operates in the food wholesaling industry. In this role, you will work directly with customers and clients to understand their needs, answer enquiries, provide support, resolve customer product issues, promote products and services, and contribute to strong sales, operational and customer service outcomes. Key responsibilities Answer customer enquiries by phone, email and in person, and provide accurate, timely support. Respond to customer complaints and concerns in a professional and timely manner, including investigating issues, identifying solutions, preparing reports and making recommendations to management where required. Manage customer product issues from end to end, including following up with clients to ensure satisfaction with goods and services and resolving any problems. Communicate regularly with customers about the progress of orders and deliveries. Update customer records in the company system, including notes about customer interactions. Promote and sell the company's goods and services to customers and prospective customers. Acquire and maintain knowledge of the employer's goods and services, competitors' goods and services, and relevant market conditions. Visit clients and retail outlets to identify and establish selling opportunities. Quote prices and credit terms, record orders and arrange deliveries. Accept payments where required, prepare finance arrangements or credit confirmation requests for management consideration, and complete money or cheque collection and follow‐up of outstanding customer accounts. About you At least 6 months' relevant experience, preferably in a sales-focused, customer service or food wholesale environment. Must hold a visa that allows the applicant to work in New Zealand for at least one year, if applicable. Must hold a current New Zealand driver licence to visit clients. Must be enthusiastic about food sales activities and customer relationship management. Must be able to communicate in English, including with customers and internal stakeholders. Basic skills in Microsoft Word, Excel and PowerPoint. Ability to work cooperatively with people from diverse cultural backgrounds. Exceptional interpersonal and communication skills, including written and oral communication. Strong organisational skills, ability to multitask, and ability to work autonomously. Problem‑solving ability and sound judgement when dealing with staff, suppliers and customers. Company vehicle provided for work-related duties. Minimum guaranteed hours are 40 hours per week, Monday to Friday. Standard working hours are 9:00am to 6:00pm, including a 1-hour unpaid break. About us JFC New Zealand Limited operates in the food wholesaling industry. #J-18808-Ljbffr