Relationship Manager - Supporter Engagement

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey. Relationship Manager - Supporter Engagement Our client is seeking a passionate relationship builder to help strengthen connections with the incredible people who support their mission. This newly created role offers a unique opportunity for a commercially minded professional to combine their talent for engagement, growth and relationship management with work that makes a genuine difference in the community. Working closely with the wider team, you'll help grow and nurture a network of supporters, donors and advocates whose generosity enables this organisation to continue delivering essential services to those who need them most. About the Organisation… This organisation is one of the region's most valued community service providers, delivering life-changing support to individuals and families every day. Despite facing a significant annual funding shortfall, they remain unwavering in their commitment to providing exceptional care and support. The generosity of donors, supporters and community partners plays a vital role in ensuring these services continue to be available for those who rely on them. Every conversation, connection and relationship you build in this role will directly contribute to sustaining and growing that impact. About the Role… This newly created position offers the rare chance to shape and influence how supporter engagement is delivered across the organisation. Perfect for someone who loves building meaningful relationships, you'll work with existing supporters while identifying opportunities to reconnect, strengthen engagement and grow ongoing support. Rather than transactional fundraising, this role is about creating authentic connections that inspire people to become long-term champions of the organisation's mission. Key responsibilities include: Building Meaningful Relationships - create genuine connections with supporters and donors, ensuring every interaction is warm, personal and reflects the values of the organisation. Growing Support Through Engagement -identify opportunities to deepen supporter involvement and increase giving through thoughtful, values-led conversations that focus on impact and shared purpose. Campaign Delivery - collaborate with the wider team to deliver fundraising and engagement initiatives that strengthen community awareness, support and participation. Supporter Retention & Stewardship - develop and maintain ongoing relationships with current and past supporters, ensuring they feel valued, informed and connected to the difference they are helping to make. Proactive Outreach - reach out to supporters to thank them, share impact stories, reconnect past donors and invite new opportunities for involvement and contribution. Our client is seeking a passionate relationship builder to help strengthen connections with the incredible people who support their mission. This newly created role offers a unique opportunity for a commercially minded professional to combine their talent for engagement, growth and relationship management with work that makes a genuine difference in the community. Working closely with the wider team, you'll help grow and nurture a network of supporters, donors and advocates whose generosity enables this organisation to continue delivering essential services to those who need them most. About the Organisation… This organisation is one of the region's most valued community service providers, delivering life-changing support to individuals and families every day. Despite facing a significant annual funding shortfall, they remain unwavering in their commitment to providing exceptional care and support. The generosity of donors, supporters and community partners plays a vital role in ensuring these services continue to be available for those who rely on them. Every conversation, connection and relationship you build in this role will directly contribute to sustaining and growing that impact. About the Role… This newly created position offers the rare chance to shape and influence how supporter engagement is delivered across the organisation. Perfect for someone who loves building meaningful relationships, you'll work with existing supporters while identifying opportunities to reconnect, strengthen engagement and grow ongoing support. Rather than transactional fundraising, this role is about creating authentic connections that inspire people to become long‑term champions of the organisation's mission. Key responsibilities include: Building Meaningful Relationships - create genuine connections with supporters and donors, ensuring every interaction is warm, personal and reflects the values of the organisation. Growing Support Through Engagement -identify opportunities to deepen supporter involvement and increase giving through thoughtful, values-led conversations that focus on impact and shared purpose. Campaign Delivery - collaborate with the wider team to deliver fundraising and engagement initiatives that strengthen community awareness, support and participation. Supporter Retention & Stewardship - develop and maintain ongoing relationships with current and past supporters, ensuring they feel valued, informed and connected to the difference they are helping to make. Proactive Outreach - reach out to supporters to thank them, share impact stories, reconnect past donors and invite new opportunities for involvement and contribution. While many aspects of this role will feel familiar to someone from a sales, account management or customer relationship background, success is measured by the strength of relationships and long‑term community impact, rather than commission or individual sales targets. About You… You're someone who genuinely enjoys connecting with people and building trusted relationships. You are naturally empathetic, an excellent communicator, and you understand how to inspire action through authentic conversations. You may come from sales, account management, customer success, business development, fundraising or relationship management. Most importantly, you're motivated by the opportunity to use your skills in a role where your success contributes to something larger than commercial outcomes alone. You'll bring: Outstanding communication skills, both written and verbal, with the ability to connect with people from all walks of life. Experience building and nurturing customer, client or donor relationships. A proven ability to engage, retain and grow support through meaningful conversations. Confidence conducting proactive telephone outreach and developing relationships remotely. Experience contributing to campaigns, initiatives or growth‑focused programmes. A collaborative approach and a genuine desire to make a positive difference. Why This Role? This is a role for someone who still enjoys the challenge of engagement, growth and relationship building, but is looking for more purpose behind their work. Every new supporter you engage, every relationship you strengthen and every contribution you help secure enables this organisation to continue delivering essential services to the community. If you're motivated by people, purpose and positive impact, we'd love to hear from you. #J-18808-Ljbffr