Transitions And Complex Care Coordinator, Mental Health & Addictions - Tiaho Mai

Transitions and Complex Care Coordinator, Mental Health & Addictions - Tiaho Mai New Zealand Government Auckland, North Island, NZ Full time, permanent role Remuneration as per PSA Allied Health MECA guidelines Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders. Make a meaningful difference for tangata whaiora and their whaanau. Are you an experienced Registered Social Worker with a passion for improving patient journeys through acute mental health services? We have an exciting opportunity to join our Tiaho Mai team at Middlemore Hospital as a Transitions and Complex Care Coordinator. This newly established role is central to ensuring seamless transitions into and out of our inpatient mental health service, supporting timely admissions, reducing discharge delays, and coordinating care for tangata whaiora with complex needs. Working within Tiaho Mai Acute Inpatient Mental Health Services, you will partner closely with Acute Community Services, multidisciplinary teams, NGOs, housing providers, and whaanau to facilitate safe, coordinated, and recovery-focused care. Responsibilities Coordinate admissions, transitions, and discharge planning across inpatient and community services. Identify and address barriers that impact patient flow and recovery. Lead multidisciplinary and multi-agency care planning meetings for complex cases. Build strong partnerships with internal and external services to support equitable, person-centred outcomes. Monitor complex cases and contribute to service improvement initiatives that strengthen patient flow and system performance. About you Registration as a Social Worker with a current Annual Practising Certificate. At least five years' post-registration experience. Extensive experience supporting people with complex mental health and social needs. Strong knowledge of discharge planning, community pathways, and multidisciplinary practice. Excellent communication, negotiation, and relationship-building skills. A commitment to Te Tiriti o Waitangi and achieving equitable health outcomes for Māori and all communities. A full drivers licence. Why join us? At Health New Zealand | Te Whatu Ora, you'll join a team committed to delivering equitable, high-quality care while supporting your professional growth. You'll work alongside passionate clinicians in an environment that values collaboration, innovation, cultural safety, and continuous improvement. This is an opportunity to influence how care is coordinated across the mental health continuum and make a lasting impact on the lives of tangata whaiora and their whaanau. Working at Health New Zealand Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Maori, Pacific, disabled, and rainbow communities. We strongly encourage applications from all backgrounds who share our values and have a passion to work in our community and would greatly value seeing applicants from our Maaori and Pacific communities. We are also committed to our Disability Strategy, which focuses on people with disabilities; they are our patients, whaanau, community and our staff - all carefully considered in our action plan. Together we will improve the accessibility needs for everyone who has a disability. Our values are Valuing Everyone- Whakawhanaungatanga , Kind Manaakitanga, Together Kotahitanga, Excellent- Rangatiratanga. All applications must be submitted through our online careers portal by 17 August 2026. #J-18808-Ljbffr