Sleep Coach (Customer Service) - Full time | New Plymouth

Sleep Coach (Customer Service) – Full time | New Plymouth Sleep Coach (Customer Service) – Full Time | New Plymouth Resmed is a global healthcare leader, we provide innovative medical devices and cloud-based technologies to help diagnose, treat and manage sleep conditions such as sleep apnoea and other chronic diseases. Our purpose is clear: to improve lives through better sleep and breathing health. About the Role As a Sleep Coach, you'll work in our New Plymouth clinic supporting customers on their sleep health journey. Reporting to the Team Leader, you'll combine customer service, administration, and sales support in a highly rewarding, people-focused environment. Key Responsibilities Include: Supporting customers to improve their sleep health with empathy and care Providing education and guidance on sleep therapy solutions Assisting with sleep studies and coordinating with sleep physicians Managing reception, appointments, and general administration Recommending tailored solutions and supporting product sales Creating a welcoming, professional in-clinic experience Supporting customers with the fitting of sleep solutions General cleaning and clinic operations About You You don't need a healthcare background — we provide full training. What matters most is your attitude and ability to connect with people. You'll bring: Experience in retail, customer service, or administration A warm, empathetic approach and strong interpersonal skills Confidence managing a busy environment and multiple priorities A solutions-focused mindset with strong problem-solving ability Excellent communication and active listening skills Professionalism and attention to detail Bonus (but not essential): Experience in healthcare, pharmacy, or medical administration What's In It For You Purpose-driven work – make a genuine impact on people's lives Full training provided – build new skills in a growing healthcare sector Supportive team environment with ongoing development Monthly bonus opportunities Global benefits including employee wellbeing support We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. #J-18808-Ljbffr