Customer Experience Crew

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey. CBD Energy Ltd is an independent local business licensed to operate a cluster of Z Energy service stations across the central and eastern parts of Auckland. With a strategy of Z On-the-go, we have a retail network best placed to deliver energy and convenience retail choices to Kiwi customers on the move. Our ambition is to deliver the best service out there by providing extraordinary customer service from the forecourt to our convenience store, to our awesome food & drink on the go. Our team members focus on getting our customers in and out quickly, while making sure they leave with a smile. The business has exciting opportunities to join our fun and successful team. It’s loads of fun working in a team that is all about providing a fantastic experience to our customers backed by a uniquely New Zealand brand. As one of New Zealand’s larger retailers, the environment is always exciting, challenging, dynamic and never dull. Our great team members have a passion and enthusiasm for having our customers say WOW. They thrive on providing customer service that is just awesome, delivered in a manner which is friendly, welcoming and highly efficient. They are naturally charismatic and a real people person, willing to go the extra mile to provide awesome customer service. They have what we call the Z Factor! If you believe you have the Z Factor, then in turn we offer you: Working for one of New Zealand’s leading retailers World‑class training including the opportunity to gain NZQA recognised qualifications in Retail or Hospitality A great working environment where your operational abilities and customer service skills will be able to shine Great learning and personal development along with full training including our recognised Barista qualification so you're fully confident and competent to delight our customers The opportunity to progress your retail career either running one of our multi-million‑dollar sites or becoming involved in other exciting roles within the wider Z Energy business. You control your own destiny. To be ideally considered for the role, you need to demonstrate: Effective communication skills (written and spoken) Have a friendly and welcoming manner Well-groomed and presentable Ability to work alone from time to time, be self-motivated and proactive in completing tasks Take personal pride in what you do As our business operates 24 hours a day, 365 days of the year, it is therefore important that you have flexibility to work different days across the week(weekends availability is a Must). Applicants for this position should have NZ residency or a valid NZ work visa. #J-18808-Ljbffr