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Posted 25 August, 2026

Service Desk Support Analyst: Incident & Escalations

CGR Services
Wellington, WGN, NZ Full Time
Reference: b0876b08f7771cd6

Job Description

Health New Zealand | Te Whatu Ora in Wellington is seeking a Customer Support Analyst to deliver high-quality customer service and technical support for internal and external customers, logging issues, prioritising incidents, and resolving them within SLAs. You'll work across teams to coordinate escalations, manage password resets, user setups, and contribute to improving support processes while keeping a critical national platform running smoothly. #J-18808-Ljbffr

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