Commercial (FP&A) & Operations Manager

PURE MAMA is an award-winning maternal wellness brand with a rapidly growing international footprint with core markets across New Zealand, Australia and the United States. This is a pivotal role that sits at the intersection of operations, supply chain and commercial performance, helping to support the next stage of growth. Working closely with the Founders and senior leadership team, you'll provide the commercial insight, operational discipline and supply chain leadership that help drive smart decision‑making, profitable growth and scalable operations across multiple international markets. You'll oversee inventory, purchasing, production, logistics and retailer onboarding, while turning business data into clear, actionable insights that support performance, profitability and growth. Engagement: Initially engaged as fixed-term cover for parental leave, with potential to become a permanent position within the operations team. Reports into: CFO/COO Key responsibilities Commercial Reporting & Business Insights Build and maintain reporting across sales, margins, profitability and cash flow. Analyse performance across channels and markets, identifying trends, opportunities and risks. Support pricing, forecasting, budgeting and commercial decision-making through data and insight. Identify and implement cost‑saving opportunities across operations and supply chain. Supply Chain, Logistics & Production Oversee procurement, production, logistics and warehousing across NZ, AU and the US. Manage supplier, manufacturer and logistics partner relationships to ensure efficient delivery and supply continuity. Lead purchasing and production planning for raw materials, packaging and finished goods. Drive continuous improvements in cost, quality and operational performance. Purchasing, Inventory & Demand Planning Lead demand forecasting and inventory planning across all markets and channels. Manage purchasing, inventory accuracy and stock reconciliations across warehouses and 3PL partners. Oversee stock transfers between entities and markets. Maintain accurate product data, BOMs, SKU setup and product costings. Retail & Wholesale Partner Onboarding Lead the operational onboarding of new retail and wholesale partners. Coordinate product, pricing, inventory and systems setup to ensure launch readiness. Manage retailer compliance, logistics and freight requirements. Act as the primary operational contact during onboarding and launch. Product Launch Support Lead the operational handover of new products from development into production. Manage item setup, BOM creation, costings and supplier onboarding. Coordinate production readiness and inventory planning for launches. Ensure new products are fully operational across systems, supply chain and inventory ahead of go‑live. About you Highly organised with excellent attention to detail Commercially minded and comfortable analysing data and business performance Naturally proactive, resourceful and solutions‑focused Confident managing multiple priorities in a fast‑paced environment Comfortable taking ownership and working independently Equally happy working strategically and rolling up your sleeves to get things done Experience in commercial, operations, supply chain, finance or similar business management roles Background in FMCG, consumer goods, retail or another product‑based business Strong analytical, reporting and financial modelling skills Experience managing inventory, purchasing and demand forecasting Strong understanding of supply chain, logistics and operational processes across multiple markets Hands‑on NetSuite experience is highly preferred, particularly across inventory and reporting functions Excellent communication and stakeholder management skills Experience working within a growing business environment is highly advantageous About us At PURE MAMA, we're on a mission to support women through pregnancy, postpartum and beyond with award-winning products trusted by more than 500,000 women worldwide. As we continue our growth across New Zealand, Australia and the United States, we're looking for a Commercial & Operations Manager to join our team. Benefits The opportunity to join an ambitious, award-winning New Zealand brand with a growing global footprint A highly visible role with direct exposure to the Founders and key business decisions The chance to make a meaningful impact across both commercial performance and operations A supportive, collaborative and purpose‑led team culture Staff product benefits and discounts The opportunity to grow alongside the business as we continue expanding internationally #J-18808-Ljbffr