Senior Engineer - Microsoft 365

New Zealand Police is working with the community to make New Zealanders be safe and feel safe. With over 13,000 staff, we provide policing services 24 hours a day, every day. We operate by land, sea and air, manage over 860,000 emergency calls a year and are always actively preventing crime and crashes. We’re working towards specific goals and targets that highlight our intent to work collaboratively with iwi and communities, other government sectors and business partners to deliver ‘our business’ and achieve long-term change.

* Based at Porirua CBD * Band I * Police Employee * Fixed term 24 Months * NAV * JR 5986716 E tῡ ki te kei o te waka, kia pakia koe e ngā ngaru o te wā. Stand at the stern of the canoe and feel the spray of the future biting at your face Mō te tūnga |

The purpose of the Information and Communications Technology (ICT) group is to work in partnership with the rest of the organisation to provide digital technology and communications solutions that support excellence in policing and service delivery and enable Police’s strategic ambitions. With a primary hub in Wellington, and a presence throughout the country, we deliver new and enhanced solutions directly and through specialist vendor partnerships. We provide expert advice on how technology can be leveraged to support Police’s strategies and turn concepts into reality through collaborative development. With Police ICT moving to a product model, the Collaboration & Email team are tasked with delivering new initiatives using Microsoft modern tools as well as providing ongoing support & maintenance. Reporting to the Technical Product Owner, you will be working in an Agile product delivery model where the key focus will be delivering a modern collaboration experience for NZ Police. The Senior Microsoft 365 Engineer is responsible for providing technical and functional direction and 2nd/3rd level support for Microsoft Office 365, SharePoint Online, OneDrive and Power Platform for NZ Police. The environment being maintained covers the day-to-day management of these Microsoft services for NZ Police, to ensure service integrity, reliability, and performance at optimal efficiency. The Microsoft 365 Administration centres provides the Microsoft 365 capability that supports operational policing and is a core service for the entire organisation.

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• Collaborate with peers and stakeholders to understand organisation goals and deliver business value.
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• Monitor and maintain an overview of the Microsoft Online Services for NZ Police and act as appropriate to ensure continuity and availability of services.
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• Contribute to the Product Roadmap for Collaboration and Email assisting the Technical Product Owner to deliver value for business groups.
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• Provide technical leadership and advanced support across Microsoft 365 collaboration services, including Teams, SharePoint Online, OneDrive, Exchange Online and Power Platform.
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• Support governance, security, compliance and lifecycle management across Microsoft 365 services.
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• Troubleshoot complex incidents and service issues, working with internal teams and vendors to resolve problems and improve service reliability.
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• Identify opportunities to automate, simplify or improve operational processes.
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• Support change, adoption and communication activities so staff can make effective use of Microsoft 365 tools.
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• Highly developed communication skills with the ability to translate technical and non-technical information to a range of audiences.
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• Exceptional problem-solving skills with a strong focus on end-to-end ownership of issues.
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• Advanced knowledge of security, architecture and change management within a government agency.
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• A proactive, curious and customer‑focused approach, with the ability to own complex problems through to resolution.
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• Ability to work effectively with technical teams, vendors, product owners and business stakeholders.
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• Experience working in a product team using Agile methodologies to deliver business value.
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• ITIL v4 & Agile Fundamentals preferred
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• Advanced administration experience across Microsoft 365 collaboration services, including Microsoft Teams, SharePoint Online, OneDrive, Exchange Online and Power Platform
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New Zealand Police is the lead agency responsible for preventing crime and enhancing community safety. It works in partnership with individuals, communities, businesses, and other public sector agencies towards the vision of making New Zealand the safest country. Police is the government’s largest front‑line response agency with around 15,000 staff in large and small communities all over New Zealand and in liaison and policing development roles overseas. Your development is highly valued at NZ Police. Our employees enjoy significant investment in their development not only at an individual level, but also at the team and community practice level. We work hard to match you with work that will both play to your strengths and challenge you in new ways. The work you’ll be engaged in is real, tangible work that directly benefits our frontline and communities. Taken all together, this means we can offer you career path opportunities to progress in your chosen profession and become a more well‑rounded, experienced leader, with opportunities across the range of work we support.

To view the position description for this role please copy and paste this link into a new browser: https://www.police.govt.nz/sites/default/files/pd/06-2026/senior_engineer_-_microsoft_365.pdf

Deadline for applications is 5:00 pm on 15/07/2026. Applications may be reviewed prior to the close date as well as contact made with candidates.

If you have any questions about this vacancy, please contact [email protected]