Job Description
HBT is seeking an experienced Level 2.5 Service Desk Engineer to join our IT team. This hands-on role focuses on ticket resolution, escalations, and delivering exceptional support to a diverse client base, both on-site and remotely. You will own complex incidents, mentor junior engineers, and contribute to projects like Microsoft 365 migrations, Azure implementations, and server upgrades while maintaining clear communication and accurate documentation. #J-18808-Ljbffr
