Review Coordinator | Review Of Decision Team

Multiple fixed-term and secondment opportunities available through to 18 December 2026 Full time 37.55 hours per week - Rotorua based Salary band : $61,466 - $73,903 Rotorua offers an exceptional lifestyle, combining a welcoming community with a uniquely stunning natural environment of geothermal landscapes, lakes, and forests. It's a place where a relaxed pace of life meets endless outdoor adventure. Rotorua is enriched by a deep connection to Māori culture, where traditions, language, and community values are part of everyday life. Review Coordinators have a unique role in supporting New Zealanders that touches the lives of most people at some point in their journey with the Ministry of Social Development. We do a lot of different things, and we're proud that we play a very important role in people's lives every day. This is an important role. Every action you take impacts lives. Simply put, people count on us. We help New Zealanders become safe, strong, and independent. The Opportunity | Te arawātea As a Review Coordinator in this busy and varied role, you will be responsible for managing the end-to-end administrative coordination of the review of decision process within your assigned portfolio. You will provide high-quality administrative support such as organising hearings, including booking schedules and managing details. You will play an important key role within the Review of Decision team, helping the Ministry achieve its review targets and deliver strong outcomes. This role is suited to an individual who is serious about committing to long term learning and building a career in a specialised public service environment. About you – Skills & Experience | Mōu – Ngā Pūkenga me ngā Wheako confidence with building strong working relationships with a wide range of stakeholders. proven ability to meet deadlines and manage competing priorities. a proactive approach to improving processes and supporting operational efficiency. the ability to be a fast learner with a focus on efficiency. a strong understanding of privacy, Capable of handling sensitive and complex confidentiality, with a commitment to protecting information. strong communication skills - written and verbal. confidence managing client requests and maintaining accurate, well-organised records. experience using business systems and tools, including Microsoft Office and Outlook. Your welcoming approach, manaakitanga and excellent communication skills will help you support our team and ensure things are running smoothly. You love going the extra mile and anticipating needs before they arise. What's in it for you | Nōu te rouro a positive work environment and trusted culture where we support each other to achieve excellent outcomes for clients. a full induction and training plan. a capability development framework to support your career aspirations with us. lots of practical wellbeing support. staff discount on Southern Cross Health Insurance. vision care subsidy service towards your costs of eye tests, glasses, and contact lenses. Position Description | He Whakaahuatanga Tūnga A copy of the position description can be found here : Review Coordinator position description. Salary | Utu-ā-tau : $61,466.00 - $73,903.00 Applications close | Ka kati ngā tono hei te : Wednesday, 26th August 2026 About us | Mō mātou The Ministry of Social Development (MSD) is a people-centred organisation. We're in communities across the motu, working with partners to help New Zealanders be safe, strong and independent. We provide social policy advice to government, and assistance including income, employment and housing support to people of all ages, families, whānau and communities. As a Te Tiriti o Waitangi partner, we are committed to supporting and enabling Māori, whānau, hapū, Iwi and communities to realise their own potential and aspirations. Our people are as diverse as the communities we serve. We care about the wellbeing and success of our people and provide a supportive and inclusive working environment where people can thrive and be who they are. Joining us | Ko te hono mai Joining MSD means being part of a whānau that celebrates the diversity each individual represents. We show manaaki, we care about the wellbeing and success of people and want everyone to thrive and be who they are in a supportive and inclusive working environment. We work together to make a difference for communities while doing the right thing with integrity. You can find out more about our values here. If you have any support or accessibility requirements, we encourage you to tell us when you apply so we can assist you through the recruitment process. #J-18808-Ljbffr