Business Support Manager

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey. About us The Pharmacy Guild (the Guild) is a nationwide membership organisation that provides sector leadership, advocacy, benefits, and support services to independent community pharmacies. We are committed to ensuring our members realise their professional and business potential ina very challengingenvironment. PharmaceuticalServices Limited (PSL) is a fully owned trading subsidiary of the Guild. PSL’s key focus is to provide community pharmacies with a comprehensive range of products and services that will allow pharmacy owners to run productive and efficient businesses. About the role We are looking for aBusiness Support Manager tojoin the Guild on a13 monthfixed term to cover a period of parental leave. This role has a broad operational remit;you'llrun our finance function, manage our PSL trading arm,coordinate Board governanceand manage our office.Working closely with and reporting to the Chief Executive,you’llseethe full picture of how a small organisationoperates, with theownership andautonomy to spot what could work better and make it happen. Day to day,youwill: ManageAP, AR, reconciliations, monthly P&L,budgetsand forecasts,and manage the relationship with our external accountant Facilitate and coordinate ourannual financial audit, working with our external auditor Run theoperations of PSL,it’scustomer and supplier relationships,andlead and support the PSL Administrator Coordinate Board meetingsandpapers,andprovide administrative and operational support to the Chief Executive asrequired Oversee payroll,HRand Health & Safety, working alongside our external HRand payrollprovider Provide first line IT support and liaise withourexternal IT provider to ensure effective, secure operational systems. Keep our office well provisioned,cleanand tidy This role isfull-time,howeverwe’dalso consider applications fromcandidatesseeking 35 hours per week.You’llbe based in our Dixon Street office, withflexibility to work from home1-2days a week. About you You'rean operational all-rounder withgoodcommercial nous and the ability to think strategically.Youroll up your sleeves and get things done.You’rejust as comfortable in the detail of a bank reconciliation asyouare managing acustomerrelationship or supporting asenior leader. You bringgenuine passion forexceptionalcustomer service,soundjudgementand awarm,positiveapproach to your work and relationships, plus a good sense of humour.You also bring: Previousexperience in asenior administration or operational managementposition A background in customer service and the ability to problem solve complex or sensitive situations Solid experience across annual and monthly financecycles,includingAP/AR,bankingand budget management Strong Xero skills, with the ability to pull and interpret financial data A highlevel ofproficiencywith Microsoft packages especially Outlook,WordandExcel Demonstratedpeople management experience A highly organised approach with strong attention to detail Exceptional communication and interpersonal skills on all fronts, with the ability to influence stakeholders to achieve buy-in and compliance Experience working in or running your own small business, supporting a Board, or working in the health sector are all a bonus, but not essential. In return, the Guild offers a supportive culturewhereyou’llbe valuedand trusted as part of asmall dedicatedand professional team that deliversreal impactfor the pharmacy sector. If you want genuine variety, thrive in a small team environment, and want a role where your judgement and ideas can shape how things run,we'dlove to hear from you. Applications close 2 September 2026, however we will be reviewing applications as they are received so we can move swiftly to shortlisting after the closing date. #J-18808-Ljbffr