Posted 25 August, 2026
Impactful Hardship & Vulnerability Advisor
Avanti Finance Group
Auckland, AUK, NZ
Full Time
Reference: bb1ad27423784746
Job Description
Avanti Finance Group is seeking a compassionate Hardship & Vulnerability Advisor to support customers facing serious life events and financial distress. This role emphasizes empathy, balanced decision-making, and safeguarding both customer welfare and business outcomes. You'll work within Avanti's Customer Care & Resolution team, guiding customers through challenging periods with sensitivity while delivering practical solutions and maintaining documentation for accountability. #J-18808-Ljbffr