Jobseeker and Employment Coordinator

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey. * As this role is needed to be filled urgently, we recommend that you don’t wait. If this sounds like you, be an early applicant. About us At I'm In, we are a fast-moving, purpose-driven organisation supporting people into sustainable employment. We are a \"by jobseekers, for jobseekers\" organisation combining lived experience, human-centred design, and modern technology to deliver highly effective employment support. Our focus is simple: helping people move from the benefit system into meaningful, sustainable work through practical, relatable, high-impact engagement. We won Impact Gold at the 2025 Wellington Gold Awards and have been a 3x Finalist at the Wellington Regional Business Excellence Awards in recognition of our work and mission. We are about to go through a massive overhaul and we're looking for passionate people to join us as we scale our impact. About the role Day to day, you'll be meeting with jobseekers and coordinating opportunities to support successful placements. A key part of the role is using government regulated systems and CRM data to accurately track engagement, progress, and outcomes – ensuring the work we do is measurable, consistent, and aligned to real impact. We operate at the cutting edge of employment innovation and are known for doing what it takes to make the right match happen. We don't settle for close enough – we get it right, and we've built a strong reputation for consistently delivering high-quality outcomes for jobseekers and employers. This role suits someone who thrives on people, pace, purpose, and detail – someone who can turn conversations into outcomes, and outcomes into meaningful impact. What you'll be doing: Work closely with jobseekers to understand their skills, experience, and career goals, providing tailored support, coaching, and guidance to help them move into meaningful employment and ensure employment goes the distance Support the delivery of pre-employment training that assist in building participants' confidence for workforce readiness. Assist in building and maintaining relationships with key Ministry of Social Development (MSD) stakeholders Work collaboratively as part of a high-energy team, sharing insights, supporting each other, and contributing to strong collective employment outcomes Build and maintain strong relationships with local employers, understanding their workforce needs and proactively matching the right people to the right roles Develop and improve systems and processes that strengthen delivery, ensuring data and outcomes are well structured and used to drive better results About you: Great people skills and a natural ability to build rapport , whether you’re coming from customer service, retail, hospitality, recruitment, employment services, or a similar people-focused role A practical, solutions-focused mindset , with the confidence to think on your feet, solve problems and find a way forward for both jobseekers and employers Able to work independently and as part of a team , bringing energy, initiative and a willingness to learn in a fast-paced environment Comfortable with technology and digital systems , with experience using CRM systems being an advantage. You don’t need to know everything on day one — we’re looking for someone who is curious, confident learning new systems and keen to find better ways of doing things Experience is valued, but attitude matters just as much — whether this is your first job in employment support or bringing years of experience, we want someone who genuinely enjoys helping people move forward in work and life. Competitive remuneration package A clear 3-year development pathway, designed around performance, impact, and growth, with real opportunities to progress as the organisation expands A supportive, collaborative team culture where people back each other and work closely to achieve outcomes A high-performance environment that balances energy, fun, and authenticity The opportunity to be part of a fast-growing organisation where your work directly contributes to meaningful, real-world change #J-18808-Ljbffr