Service Technician

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey. Our client, Waimea Group builds and services the specialist vehicles that keep New Zealand's power, water and telecommunications networks running, from EWPs and cranes to Vacuum/Wastewater systems from world leading brands like Versalift, Palfinger and Allvac.We're looking for a hands-on Service Technician to join their Richmond team, working in the workshop and travelling nationwide to service equipment on customer sites. They would also consider an option for a remote Service Technician who can service customers in the Waikato and Bay of Plenty areas where there is a steady workload. The company started out in 1980 as Waimea Truck & Tractor, founded by Malcolm Thomas. Now in its third generation of family leadership, the business has grown into a leading direct importer, turnkey builder, and hire and lease provider of specialist utility vehicles across New Zealand and Australia. Today, over 70 people across the group support essential infrastructure by keeping utility crews equipped with reliable, well-maintained vehicles. They back their products with a 365 Performance Plan of proactive field servicing, and their Service Technicians are key to deliver on that promise. About the role Based out of Waimea’s Richmond workshop, you’ll perform A and B services, repairs and rebuilds on EWP, crane and vacuum/wastewater equipment. You’ll also take part in planned 365 service trips to customer sites around New Zealand, and respond to reactive breakdowns as needed, sometimes at short notice. Every quarter, you’ll head out on a two-week nationwide customer servicing trip. All travel expenses are covered, and you’ll be representing the Waimea brand on customer sites around the country. What you’ll do Perform servicing , repairs and rebuilds on EWP, crane and vacuum/wastewater equipment in the workshop Deliver planned 365 service trips to customer premises Diagnose hydraulic, electrical and control system faults Complete detailed service reports with photos, notes and recommendations for every job Identify parts requirements accurately and support parts and warranty documentation Work safely at all times, completing function tests before releasing any machine What you’ll bring A trade qualification (heavy diesel, automotive, or plant and equipment) or you’ll be an experienced technician that’s ready to specialise. Confidence with hydraulics and 12/24V electrics,experience with EWPs, cranes, truck-mounted or vacuum equipment is highly regarded A full NZ driver licence; Class 2/4 (or willingness to obtain) is an advantage Willingness to travel for planned 2 week service trips, quarterly. Clear written communication and confidence using a tablet for day-to-day reporting An honest, self-managed approach, able to take initiative Genuine interest in career growth and development What’s on offer Competitive pay, plus overtime at 1.5x with a tool allowance On-call retainer and Overnight allowance, plus travel expenses for out oftown trips Funded training on international OEM brands A genuine career pathway and growth, into Subject Matter Expert, Service Leadership or Technical Sales A supportive team who enjoys finding ways to do things better and pitch in when needed Interested? Please note: you need to be living in New Zealand with citizenship, residency or a valid work Visa. We are unable to sponsor applicants as this position needs to be filled quickly. #J-18808-Ljbffr