Family Support Coordinator

Ronald McDonald House Charities - Christchurch, South Island For over three decades, Ronald McDonald House Charities® (RMHC®) New Zealand has been a 'home-away-from-home' for Kiwi families who need somewhere to stay when their child is hospitalised. The Ronald McDonald House® and Ronald McDonald Family Room® programmes offer free accommodation and support, taking care of the practical things in life so families can focus on what matters most - each other. On average we provide roughly 4,000 families annually across New Zealand with accommodation free of charge, saving them over $6 million collectively. We are part of a global network which is now over 40 years old, and RMHC has Houses operating in over 62 countries. The Opportunities Fantastic opportunities are available to join our Christchurch Programs team, at both Christchurch House and the Family Room. Key responsibilities Welcoming and orienting new families, assisting resident families with questions and concerns Receiving bookings, liaising with social workers and ward staff at the Hospital. Keeping these programmes running smoothly Applicants will be offered full training and will need to be flexible Shift hours 1x 40 Hours on various shifts that fall between 7am and 11pm (open to candidates that can work a maximum of 32 hours) 1x Casual position Across both sites in Christchurch. Key skills and experience required 1 + year in a family support role desirable Confident dealing with a diverse range of people Understanding of Te Ao Māori and/or Pasifika culture A good command of the English language is also required Personal Attributes Empathy for sick children and their families Professional, friendly and enthusiastic attitude Ability to work independently to the highest standards Desire to work for a social benefit organisation What’s on Offer At RMHC New Zealand we listen, we care, we provide, and we act with compassion to a make a world of difference in someone’s day - and yours. Join a team that is passionate about keeping families close, in a work environment that is rewarding, fun, family friendly and inspiring. You will enjoy training and development opportunities and on-site parking. At RMHC a safe environment for our families and team is paramount. We recommend that all employees and volunteers are fully vaccinated against Covid-19, and all offers of employment are subject to satisfactory NZ Police Vetting. You must have the legal right to work in New Zealand and hold a valid work visa that covers the whole period of employment. #J-18808-Ljbffr