Posted 25 August, 2026
Customer Care Performance Leader
nib
Auckland, AUK, NZ
Full Time
Reference: fea123dfec62c18c
Job Description
nib is seeking a Performance Lead to shape a high-performing Customer Care team. You will coach, develop capabilities, plan workforce needs and lead performance to align with company goals while continuously improving customer experience through smarter, more effective ways of working. You will lead with purpose, empowering consultants to deliver exceptional service and meaningful outcomes for customers. #J-18808-Ljbffr