Sales Consultant (Insurance) | Flooring

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey. About the Role We’re looking for a confident, customer-focused Insurance Sales Consultant to join Carpet Court on a fixed-term basis, covering parental leave through until August 2027.Ideally starting in September, you’ll have a handover period before taking ownership of the role. Working with customers replacing flooring as part of an insurance claim, you’ll manage the sales journey from initial enquiry through to product selection, measure and quote, sale and installation. You’ll work closely with customers, insurance companies, loss adjusters, installers and our operations teams to keep jobs moving and deliver a great customer experience. This is a sales role first and foremost; you’ll be building relationships, following up opportunities, providing expert flooring advice and working towards sales and gross profit targets, while also ensuring the insurance process and documentation are managed accurately. About You You’ll be a natural relationship-builder who enjoys consultative sales and taking ownership of the customer journey.We’re looking for: Experience in consultative sales, ideally within flooring, interiors, home improvement, retail or a similar environment A proven ability to build relationships and convert enquiries and quotes into sales Strong customer service and communication skills A proactive approach to following up leads and sales opportunities Good organisation and attention to detail, with the ability to manage multiple customers and jobs at different stages Confidence using sales, CRM and administrative systems Experience with insurance claims, loss adjusting or insurance companie s would be highly advantageous, but isn't essential A motivated, results-focused approach to achieving sales targets A clean, unrestricted New Zealand Class 1 Driver Licence What You’ll Be Doing Managing insurance customers through their flooring sales journey Understanding customer needs and recommending the right flooring solutions Measuring, quoting and finalising sales Following up leads, enquiries and outstanding quotes to maximise sales opportunities Liaising with insurers and loss adjusters throughout the claims process Completing insurance and sales documentation accurately and on time Coordinating with installers and operations teams through to installation Managing customer expectations and resolving issues as they arise Maintaining accurate customer and job information in our systems Working towards individual and branch sales, gross profit and customer experience targets Supporting the wider branch and maintaining high showroom standards What’s in it for You? OTE of $84,000 (base salary + uncapped commission) Approx. 12-month fixed-term parental leave cover through until August 2027 Opportunity for a handover period if starting in September Predominantly Monday–Friday, with Saturdays required during key sales periods An established customer and insurance channel to work with Support from experienced sales, operations and installation teams The backing of one of New Zealand’s best-known flooring brands About Us: The Interiors Group is New Zealand’s largest flooring and window furnishings network, with over 65 locations and 600+ team members. Through our trusted brands, Carpet Court, The Floor Store, and Curtain Studio, we help Kiwis transform their spaces with expert advice and quality products. We’re proudly Kiwi-owned, value-led, and passionate about delivering great results. From sustainability to community impact, we back our people, support each other, and celebrate success along the way. If you’re an experienced salesperson who enjoys building relationships, solving problems and managing the customer journey from first conversation through to installation. #J-18808-Ljbffr