Posted 26 August, 2026
Hybrid Service Delivery Lead for Customer Success
Fusion5
Auckland, AUK, NZ
Full Time
Reference: 3486a551670ae9bc
Job Description
Fusion5 is looking for an experienced Service Delivery Manager to join our team in Auckland or Wellington. You’ll own end-to-end service delivery for a portfolio of customers, ensuring operational excellence, strong relationships, and sustainable commercial outcomes. You’ll collaborate with Account Managers and delivery resources, manage escalations and BAU work, and drive value through proactive account planning, governance, and continuous improvement in a people‑first culture. #J-18808-Ljbffr