Administration Team Leader | Burwood Hospital

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey. South Island - Canterbury - Christchurch, South Island Christchurch- Burwood Hospital - Adult Rehabilitation Service Permanentfull time position working 40 hours per week Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders. About the role We are seeking a dedicated and skilled Adult Rehabilitation Service Administration Team Leader (1 FTE) to oversee the administrative functions that ensure smooth patient flow and effective support across our Adult Rehab Services at Burwood Hospital. The Adult Rehabilitation service consists of the Burwood Spinal Unit (BSU) and Burwood Adult Rehabilitation Unit (BARU). The Spinal Unit provides specialised spinal services across a catchment from New Plymouth to Hastings and South - it provides inpatient rehabilitation, outpatient and reassessment services (both locally and peripherally in other centres) and arranged admissions within the unit. The Burwood Adult Rehabilitation Unit provides inpatient neuro and general rehabilitation services and general and concussion outpatient services for under 65-year-olds. Both services are closely linked to the acute services at Christchurch Hospital site. Key Responsibilities AdministrationIntegration: Oversee the cohesive operation of administrative tasks across the service, from booking to transcription. QualityControl: Conduct regular audits (e.g., DNA audits) to improve patient experience and maintain compliance. TeamLeadership: Lead the administration team, manage workloads, and foster a high-performance culture. Implement and review team protocols, standards, and performance metrics. SystemImprovements: Enhance processes to support data integrity, streamline workflows, and improve service delivery. OperationalSupport: Provide administrative input into planning and reporting, supporting efficient use of resources and alignment with best practices. PatientFlow Coordination: Ensure efficient patient flow through the Spinal and BARU Services, identify constraints, and collaborate with the leadership team to address any bottlenecks. ProjectParticipation: Contribute to various projects, ensuring timely, quality, and cost-effective service delivery. ResourceManagement: Maintain stock levels, oversee equipment maintenance, and ensure adherence to purchasing policies. Health& Safety Compliance: Maintain a safe work environment, ensuring compliance with all policies and undertaking audits as required. About you Skills and experience Essential: Supervisory/managementexperience leading/supporting an administrative team. Demonstratedsuccess in customer-focused leadership and service improvement initiativesand a desire for innovation. Experiencewith data management and information systems, with proficiency inadministrative tools (e.g., word processing and spreadsheets). Stronginterpersonal skills with the ability to handle sensitive issuesdiplomatically. Experiencein the healthcare sector or a large organization. Qualificationin people management or business/information processes. Strongorganizational and problem-solving skills. Excellentcommunication skills with a focus on patient-centered service. Abilityto prioritize tasks and manage multiple projects effectively. Familiaritywith health policies, quality assurance, and continuous improvementinitiatives. Working for Health New Zealand Health New Zealand | Te Whatu Ora is 'the weaving ofwellnesses. We're dedicated to ensuring excellent healthcare for the people ofAotearoa/New Zealand. The Equity Work Programme at Health NZ focuses on helpingeveryone in the health system think about equity when they do their work. Italso promotes the cultural change needed for the whole system to reach equityin health outcomes. Our people are at the heart of everything we do. Health NewZealand are committed to being good employers and honouring our equalemployment opportunity obligations. Our commitment to equity, diversity and inclusion Wewant to see the real you in your application and welcome the real you onboard if you come and work with us. Skills are gained across many areas ofour life, not just in formal employment. If you can demonstrate the skillslisted in the ad, but the experience was gained through whānau life,community or mahi aroha (volunteering) we encourage you to apply and shareyour story with us in your cover letter. #J-18808-Ljbffr