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Posted 26 August, 2026

Service Desk Analyst -- Patient-Focused IT Support, On-Call

Health New Zealand - Te Whatu Ora
Auckland, AUK, NZ Full Time
Reference: 5d563473ee995693

Job Description

Health New Zealand | Te Whatu Ora in Auckland is seeking a Service Desk Analyst to be the first point of contact for kaimahi, delivering responsive Level 1 technical support and handling service requests, remotely or by escalation to the right teams. You will log, manage and resolve queries, maintain tickets, and work with Senior Analysts and the Team Lead to keep digital operations smooth and productive for Aotearoa's health system. Some locations may require after-hours on-call. #J-18808-Ljbffr

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