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Posted 26 August, 2026

Guest Experience Lead -- Adventure Tourism (Waitomo)

Tourism Holdings Limited
Wellington, WGN, NZ Full Time
Reference: 5c405d15306f04f8

Job Description

Tourism Holdings Limited's Legendary Black Water Rafting Co. in Waitomo is seeking enthusiastic Customer Service Representatives for a fixed-term, full-time peak season. You will be the first point of contact for visitors from around the world, welcoming them and guiding them through the pre-tour process. Key duties include handling bookings, check-ins, payments, and guest coordination, while upholding manaakitanga, whanaungatanga, and kaitiakitanga values. #J-18808-Ljbffr

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