Service Administrator

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey. Join a Global Leader in Power Tools | Wellington Makita (NZ) Ltd, a subsidiary of Makita Corporation Japan and market leader in power tools and outdoor power equipment, is seeking a motivated Service Administrator to join our Wellington Service Team. This varied role combines customer service, administration, and hands-on repair work, making it ideal for someone who enjoys both technical and customer-facing responsibilities. Key Responsibilities Receive and process tools for repair. Enter service jobs and maintain accurate service records. Provide repair updates and support to customers via phone, email, and in person. Manage service enquiries, warranty claims, payments, and general administration. Receive, transfer and put away spare parts Provide support to customers and internal teams. Assist in maintaining efficient service center operations. What You'll Bring Experience in a service, administration, or technical repair role. Strong customer service and communication skills. Knowledge of power tools and outdoor power equipment is desirable. Strong attention to detail and ability to work in a busy environment. What's on Offer? Supportive team environment. Training and career development opportunities. Opportunity to work with a trusted global brand. Applicants Must Have NZ Residency or a valid NZ Work Visa. #J-18808-Ljbffr