Senior Receptionist

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey. Cambridge Holiday Park Limited - Cambridge, North Island Cambridge Holiday Park Limited is seeking a Senior Receptionist to join our team in Cambridge, Waikato. This full-time role is an integral part of our Administration and Office Support team, responsible for providing exceptional customer service and administrative support to our guests, and staff. What you'll be doing Manage the front desk and handle all incoming enquiries, bookings, and guest check-ins/check-outs Provide friendly and efficient customer service to ensure a positive experience for all guests Perform a range of administrative tasks such as data entry, filing, and general office and housekeeping support Coordinate the daily operations of the holiday park, including scheduling, inventory management, and communication with other departments Assist with the implementation of new policies and procedures to enhance the overall guest experience Serve as a point of contact for all park-related inquiries and liaise with other teams as needed Be flexible within your role and provide support for your team members if needed wishing there roles including housekeeping. What we're looking for Proven experience in a similar receptionist or customer service role, preferably within the hospitality industry Strong communication and interpersonal skills, with the ability to provide exceptional customer service Excellent organisational and multitasking abilities, with a keen eye for detail Proficient in using standard office software and computer systems A proactive and adaptable approach to problem-solving and decision-making A genuine passion for the hospitality industry and a commitment to creating a positive guest experience Be able to work alternate weekends and some public holidays What we offer At Cambridge Holiday Park Limited, we are committed to providing a supportive and rewarding work environment for our employees. In addition to a competitive salary, we offer a range of benefits, including: Opportunities for career development and training Flexible work arrangements to support work-life balance About us Cambridge Holiday Park Limited is a family-owned holiday park located in the heart of the Waikato region. With a focus on providing a relaxing and enjoyable experience for our guests, we are committed to creating a welcoming and inclusive environment for all. As a growing business, we are dedicated to investing in our employees and supporting their professional and personal development. #J-18808-Ljbffr