Senior Partnerships Manager (LDN)

Partnerships are at the heart of everything we create at Phantom. Our Partnerships team leads our client growth, opens the doors to new opportunities and drives momentum that allows great work to happen. We’re on the hunt for a Senior Partnerships Manager to join the team who lives for building meaningful partnerships, inspiring teams, and driving growth. Your role will report into Phantom’s Business Director within the Partnerships team. This is a full time, permanent role. Phantom is a technology focused and creatively driven company, dedicated to elevating brands in the digital realm. Started by our four co-founders in 2013, we’ve grown into a company 100+ Phantoms strong, with locations spanning across two hemispheres (our other studio in Auckland). Our partners choose us because of the collaboration, innovation and creativity we all bring to every project. We choose our clients because they’re brands we love to work with, who in turn inspire us to make work we love. We work on everything from large scale campaigns to creating immersive digital experiences and developing long lasting products. If you’re somebody who enjoys a new challenge each day and is looking to create the best work of your career, Phantom is your place. You are a confident, accomplished client partner, with a proven track record of driving account and revenue growth. You are proud of the partnerships you build and motivated by converting opportunities into results by delivering best in class pitches and proposals. You are a natural communicator, extremely approachable and exciting to work with, for both our internal teams and our external partners and collaborators. A connector by nature, you’ll ensure Phantom continues building high-quality, collaborative partnerships that unlock great creative and commercial outcomes. You think big, but always know when to focus on the details that matter. Phantom has an exciting legacy of groundbreaking, innovative creative work. As we continue to grow, partnerships play an increasingly important role in how we build momentum, deepen our relationships, and unlock the right opportunities as the industry evolves. We’re looking for someone who can own the full partnership lifecycle, from first conversation through to long-term account growth, ensuring Phantom continues to partner and deliver work with brands that we’re genuinely excited by. A big part of this role is sparking opportunities from nowhere. Not just responding to warm introductions, but proactively identifying great brand fits, building new networks, and reaching out with intent to open up introductions and create new conversations. This role is about bringing senior judgement, pace and clarity to how Phantom grows through partnerships. Your focus areas: Own and deepen a selection of key client partnerships. Build trust across multiple senior stakeholders internally and with our partner organisations. Identify and drive partnership expansion, new scopes and longer-term opportunities. New Business & Opportunity Conversion Take ownership of inbound enquiries, warm introductions, and proactive outreach. Qualify opportunities and shape early-stage conversations. Drive momentum from the first interaction through proposal and close. Work proactively to build new relationships, and open doors with new partners via cold outreach. Maintain a healthy, high-quality pipeline. Commercial Clarity & Presence Maintain a clear view of pipeline, deal stages and priorities. Support scoping and forecasting conversations. Represent Phantom confidently in senior partner environments. Act as a voice of commercial reason across our internal teams. Skills and abilities: Senior experience in partnerships, account growth, business development or a similar role. A natural at leading relationships with senior stakeholders and navigating complex partner environments. Proven ability to drive commercial outcomes with sound judgement and care. Strong relationship-building and communication skills. Collaborative, calm and proactive. A real passion and interest in the creative and technology industries. A strong existing network within relevant industries. Comfortable owning and running multiple opportunities at once. Ability to stay calm and prioritise in times of tight deadlines. Flexibility to support key partner moments, milestones or delivery needs outside of typical hours where required. Openness to travel to spend time with partners, build relationships in person, and be part of key moments together. Speaking another language never hurts A (not so) secret passion for improving processes Knowledge of Google Analytics and other Google tooling Experience working with any of our existing clients Confident positioning projects externally through awards, industry moments, and broader visibility opportunities. This role may include other duties and responsibilities from time to time and may be subject to review and amends to reflect any changing needs of the business. We are an equal opportunity employer and believe our environment, ideas and work can only be its best if our team is representative of all the incredible diversity that exists in the world around us. All Phantoms are welcomed to our team without regard to ethnicity, religion, national origin, age, disability, sexual orientation or gender identity. Pension Scheme To help set you up for later in life, we provide a secure pension scheme with Aviva, and will match your contributions up to 7%. Wellbeing and Mental Health We care about your health and wellness and provide comprehensive private medical, dental, optical, hearing and mental health insurance with Vitality. Training fund We’re all about being at the top of our game, and offer a dedicated annual training budget to support your personal development and upskilling. Personal development A support system of1:1s, mentorship and personal development plans are a central part of your life at Phantom, providing support and opportunities to grow. Studio Our HQ is in the heart of Soho, designed to enhance collaboration and creativity, including flexible work areas, a killer event space and showers and towel service (for all you runners and cyclists). Flexible working We offer flexible working hours and the opportunity for work from home days. Annual leave Your leave allowance is above national standard, so you can enjoy some extra R&R time to spend as you wish! Bonus leave days Once you’ve been a part of the Pham for 2 years, you’ll receive a bonus annual leave day each year until you hit 30 days. Just a little thanks for being such an important part of our team! Birthday day off In addition to your holiday allowance, you get your birthday day off which can be taken any day within your birthday month to celebrate in style. Enhanced parental leave We offer enhanced parental leave policies to support all of the Pham taking this step in growing their family. Free snacks & drinks Enjoy a kitchen packed with snacks, treats, drinks, breakfast foods and coffee machine, to help yourself throughout the day. High end equipment Our office is kitted out to enable you to do your very best work and support your wellbeing. We invest in Apple hardware, the latest software, standing desks, Vitra office chairs, high end screens and more. Initiatives for proactive ideas Phantom is constantly evolving, and we love supporting new ideas and concepts within the team. End of year bonus At the discretion of Phantom, based on both personal and company performance. Cycle to work scheme Want to bike to work? We have teamed up with Cyclescheme to save you 25-39% when purchasing a bike and biking accessories. Special discounts As part of your Vitality insurance plan, we’ve included a great range of discount deals. Currently this includes discounted gym membership, free Apple watch, free Amazon Prime, discounted cinema tickets and much more. Dog-friendly Your approved, chill canine companion can join you at PHQ. Events, team days & parties We believe in celebrating our achievements! We’re known for hosting some killer parties and events. Some are for our Pham exclusively (like the end of year party), or within our industry. Others are in honour of our birthday, where we invite our friends, families and collaborators and celebrate another amazing year. Merch Our brand is our playground - we’re known for dropping collections featuring our very own Phantom that you’ll be able to pick from for free. Hobbies & R&D Whether it’s synths and musical instruments, 3D printers, VR equipment, our library of books or gaming consoles, we have an amazing selection of incredible equipment at PHQ that is available for you to use - within your work and for fun! Phantom Phriday We end our week by taking a break from our screens and spending time sharing what we’ve been up to as a team - whether that’s the incredible work you’ve been doing, or even your recent holiday snaps, it’s an amazing way to share knowledge and learnings as a team, and have some fun while we’re at it. Phriday drinks After Phantom Phriday, we head to our bar area for drinks, pizza and a catch up with fellow Phantoms. Credentials are one thing, but talent is another. If you feel this role for you but don’t meet every requirement listed here, we’d still love to hear from you. #J-18808-Ljbffr