Product Manager (Aqseptance - National)

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey. Would you like to join a specialist company making a difference in water and wastewater treatment? LOOK NO FURTHER!! Apex Water are leaders in design and construction of water and wastewater treatment plants. Through our specialised design, build, installation and commissioning processes we are committed to helping Aotearoa, New Zealand grow sustainably, thereby preserving our environment for future generations. Apex Water employs a unique approach to projects through one point of accountability. We work with some of NZ’s most well-known companies in the municipal, dairy and food and beverage sectors. Apex Water is part of the Citycare Group which includes other businesses such as a Citycare Water, Citycare Property and Spencers. The success of Apex Water is its people! Loyalty, trustworthiness, motivation and a “can do” attitude are at the top of our list. We look for staff with the right personality to fit into our close-knit team, as well as the right skills and experience to do the job. Valuing our company culture, we not only work together but we have fun together. Location Auckland, Christchurch, Waikato or Queenstown. About the role As Aqseptence Product Manager, you’ll own a product line across its full lifecycle - from business development and sales coordination through to aftersales support, customer service, and technical delivery. Reporting to the National Sales Manager, you’ll work closely with suppliers, clients, and internal teams to ensure we deliver on sales, maintenance, warranty, commissioning, and technical requirements. This is a hands-on, highly connected role that blends client-facing relationship management, technical problem-solving, and practical coordination - including arranging (and sometimes supporting) repairs, maintenance, commissioning, and training. Over time, you’ll build deep capability and credibility to become a local industry specialist/trusted advisor for the Aqseptence product line. Travel: This role includes travel to project sites and clients. It will also include overseas travel to support supplier relationships, sales, and business development opportunities. What you’ll be doing Product lifecycle management: drive product success from opportunity identification through to long-term customer support. Supplier & internal coordination: liaise with suppliers and Apex teams to ensure timely technical advice and warranty support and sales enablement. Customer & influencer relationships: build strong connections with clients and engineers and key stakeholders through responsive communication and practical solutions. Technical & delivery support: provide technical input to Design, Project Delivery and Sales teams to support accurate proposals and strong project outcomes. Field/operational involvement: coordinate and support commissioning and training; help organise service activities including repairs and maintenance as needed. Documentation & reporting: maintain clear records of product processes, service activities and client interactions, plus forecasting and supplier activity reporting. Continuous improvement: identify smarter ways of working - better tools, processes, and client support practices - while actively supporting QHSE and document management expectations. About you and what you’ll bring You’re a commercially minded, technically confident relationship-builder who can move comfortably between customers, suppliers, and internal engineering teams. You’re organised, resilient, and not afraid to roll up your sleeves—whether that’s solving a technical issue, coordinating service logistics, or supporting onsite activities. Appropriate technical qualification preferred (e.g., Bachelor of Engineering or Engineering Diploma). Sales, marketing, and business development capability (through training and/or experience). Strong communication skills and solid digital literacy (Microsoft suite competence is a must). Proven ability to coordinate across sales, technical, and support functions and keep stakeholders aligned. A practical mechanical background/knowledge, and comfort being involved in service/maintenance contexts. High business acumen, strong interpersonal skills, and a customer-first mindset. Willingness and curiosity to learn deeply and grow into a recognised product specialist. What we offer A dynamic and inclusive work environment that values innovation and teamwork. Opportunities for professional growth and advancement. A commitment to ongoing learning and development. A range of employee benefits to assist in a good work/life balance and wellbeing, including Health Insurance and annual Health & Activity Allowance. Successful candidates must have the right to live and work in New Zealand. #J-18808-Ljbffr