Assistant Manager - Hawera

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey. Are you a people-first leader who enjoys helping others succeed and creating great customer experiences? We're looking for a confident and proactive Assistant Manager to support our team at Mico Hawera. What the Role Looks Like As Assistant Manager, you'll play a key part in the smooth running and ongoing growth of the branch. You'll support the Branch Manager, coordinate daily operations, and help your team deliver industry-leading service. You will also work closely with the rest of the Mico Taranaki team in New Plymouth when the business requires it. Flexibility is key to this role. Supporting the day-to-day running of the branch and ensuring processes are followed Delivering excellent customer service and helping achieve branch KPIs Generating sales, building customer relationships, and contributing to monthly targets Preparing quotes, managing inquiries, and ensuring timely follow-up Monitoring pricing, margins, and contract agreements Assisting with stock control, invoicing, and branch presentation Helping lead internal communication, team engagement, and succession planning Providing insights on market conditions, competitor activity, and sales performance Assist with client call-outs when required, responding promptly to support customer needs and maintain service expectations. This is a permanent full-time role, 40 hours per week, Monday to Friday based in our Hawera branch. About You You're a supportive, approachable leader who thrives in a fast-paced, customer-focused environment. You enjoy working with people, solving problems, and finding opportunities to grow the business. We'd love to hear from you if you have: Experience in customer service, sales, or trade-related environments Strong business acumen and confidence working with budgets, KPIs, and reporting A collaborative leadership style that brings out the best in others Solid communication skills and the ability to build strong customer relationships Practical experience in procurement and product knowledge development A solutions-focused mindset and commitment to excellent service Why Join Us? At Mico, we believe great leadership is about empowering others and creating space for people to succeed. We'll support your growth and give you the tools to thrive: Staff discounts across Mico and PlaceMakers Ongoing learning and career pathways via Fletcher Building Group Access to an Employment Education Fund Wellbeing support, including EAP, and a culture that genuinely cares As part of our recruitment process, we'll carry out pre-employment checks including references, a medical, drug test, criminal background check, and confirmation of your right to work in NZ indefinitely. #J-18808-Ljbffr