Posted 26 August, 2026
Guest Experience & Service Manager - Short-Term Rentals
JobSpace
Auckland, AUK, NZ
Full Time
Reference: aaa470c24da75f15
Job Description
Jora New Zealand is seeking a Customer Service Manager in Auckland to lead a busy team in delivering high‑quality service for hosts and property managers. The role focuses on developing standards, training materials, and ensuring consistent customer experiences across channels. The successful candidate will drive staff performance, handle escalations, and collaborate with stakeholders to meet service targets while maintaining a positive and efficient work environment. #J-18808-Ljbffr