Reception / AR

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey. Protective Paints – East Tamaki, North Island Protective Paints is a leading provider of high-quality protective coatings and painting solutions. With a commitment to excellence, innovation, and customer satisfaction, we serve a diverse range of industries and clients throughout New Zealand. Our team is dedicated to delivering exceptional products and services whilst maintaining the highest standards of professionalism and integrity. About the role We are seeking a dedicated Reception / AR (Accounts Receivable) professional to join our team at our East Tamaki Auckland location. This is a full-time position that combines front-of-house reception duties with accounts receivable responsibilities. You will be a key part of our administrative team, serving as the first point of contact for clients and visitors whilst managing important financial processes. This role is pivotal in maintaining our professional image and ensuring smooth business operations. Key responsibilities Managing reception duties including greeting visitors, answering and directing phone calls, and providing general information about the company Maintaining the reception area to ensure it is clean, organised and welcoming Handling accounts receivable functions including invoicing, payment processing and reconciliation Chasing outstanding payments and communicating with clients regarding payment terms Preparing statements and reports related to accounts receivable Process customer credits and returns, ensuring all supporting documentation is accurate and complete Maintain customer pricing in Navision, including updating quotes, contract pricing, and discounts Process freight claims, liaise with freight companies, and arrange customer credits where applicable Provide backup to Customer Service as required, including processing phone and email orders. What we're looking for Proven experience working in a reception role or similar customer-facing administrative position Experience with accounts receivable, invoicing, or general bookkeeping functions Strong organisational and multitasking abilities with the capacity to prioritise competing demands Excellent communication skills, both written and verbal, with a professional demeanour Attention to detail and accuracy, particularly when handling financial data A customer-service focused mindset with a courteous and helpful approach Ability to work independently and as part of a team Reliability and punctuality What we offer A competitive salary package commensurate with experience Full-time permanent employment with stability and job security A supportive and collaborative working environment Opportunities for professional development and skill enhancement A convenient location in East Tamaki, Auckland with accessible parking facilities A team that values professionalism, dedication and mutual respect #J-18808-Ljbffr