Casual Visitor Information Consultant - Kaitāia i-site

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey. At Far North District Council, we're passionate about creating great places and supporting our people. Every interaction matters and our people play a vital role in helping residents, visitors and communities thrive. Te Wero – The Challenge Do you love meeting people, sharing local knowledge, and helping create unforgettable experiences? We're looking for a Casual Visitor Information Consultant to join our friendly team at the Kaitāia i-site. This is an on-call position ideal for someone who enjoys variety, thrives in a fast-paced environment, and has a genuine passion for showcasing everything our region has to offer. As one of the first people visitors meet when they arrive in the Far North, you'll help connect them with local attractions, activities, transport options, accommodation and essential information. You'll also support residents with general Council enquiries and transactions, making every day different and rewarding. Working as part of a supportive team, you'll deliver outstanding customer service while promoting the diverse attractions, events, landscapes and visitor experiences found across Te Hiku o Te Ika, Northland. I ā koe - About You You're a people person who enjoys building connections and making customers feel welcome. You love finding solutions, take pride in delivering excellent service, and are excited to share your knowledge of our region. You'll bring: Outstanding customer service skills and a positive, welcoming attitude. A passion for the Far North and enthusiasm for promoting local experiences and attractions. Strong communication skills and confidence working with people from diverse cultures and backgrounds. Sound computer skills, including Microsoft Office applications. The ability to learn quickly, work collaboratively and adapt to changing priorities. Great organisational skills and attention to detail. Experience in customer service, tourism, retail or hospitality environments. Confidence handling transactions and working responsibly with cash. Flexibility to work weekends, public holidays and as required. Tā mātou āroha – What We Offer Far North District Council are proud of our diverse workforce and are committed to maintaining an inclusive workplace where everyone feels valued and respected. We are a progressive and growing council filled with like-minded people who love what they do and are committed to providing superior services to residents and their community. You will be given all the tools of the trade to hit the ground running. Learning & Development plan to ensure your ongoing growth and success within the organisation. The salary for this position is Grade 9 within Council's salary structure (Band: $60,823 to $63,357 pro rata per annum) dependent on qualifications and experience, plus Kiwi Saver. Free Will package, so that if the unexpected happens your family is supported. We are committed to an inclusive recruitment process that supports access needs to ensure every applicant can participate fully and confidently. This is in line with our Accessibility Policy, supports the Te Tai Tokerau Regional Accessibility Strategy, and upholds the values of mana tangata, manaakitanga, mahi tahi, whanaungatanga and āhurutanga. Please let us know if you have any accessibility needs when making your application. Creating Great Places, Supporting our People Please note that advertising campaigns may close earlier than the stated date. #J-18808-Ljbffr