Posted 26 August, 2026
Hotel Reservations Agent - Guest Experience & Details
Novotel
Queenstown, OTA, NZ
Full Time
Reference: c0254a964a4e6c8a
Job Description
Novotel Queenstown Lakeside is seeking a detail-oriented and customer-focused Hotel Reservations Agent to join our Reservations team in Queenstown, NZ. Experience in FIT or Group reservations is ideal, with emphasis on accuracy and guest satisfaction. The role operates seven days a week, including public holidays, with an hourly rate of 30.79 and visa requirement for NZ residents. Responsibilities include handling reservations via phone, email, and online platforms, maintaining records in OPERA, #J-18808-Ljbffr